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A CAREER WITH THE TRAFFIC
COUNTING EXPERTS

At Axper, our employees are a top priority. It's the main reason why we aim to offer ideal working conditions
that will allow you to develop your skills and to fulfill your ambitions.
AXPER EUROPE
TECHNICAL SUPPORT MANAGER
TECHNICAL SUPPORT
AXPER CANADA
MAJOR ACCOUNT SALES REPRESENTATIVE
CUSTOMER SERVICE REPRESENTATIVE AND TECHNICAL SUPPORT (NIGHT ROTATION)
SENIOR PROGRAMMER ANALYST

EUROPE: TECHNICAL SUPPORT MANAGER

ENTRY AS SOON AS POSSIBLE

Technical Support:

  • Travelling in Europe and Canada
  • Act as first line for end-users requiring support on deployed technologies
  • Dealing with subcontractors / installers, developing a network of installer (electricians, integrators)
  • Being in contact with support department and R&D service at Axper Canada
  • Ongoing follow-up of the installations
  • Technical dashboard
  • Management of installed cameras and inventory
  • Setting and calibrating remote cameras
  • Writing of technical procedures, tenders etc.
  • Respond to all customer inquiries in a courteous and professional manner
  • Answer commonly asked questions to define issues and problems
  • Act as first line analyst for service request tickets following established protocols
  • Create, document, and refer issues and problems in accordance with ticketing standards and SLA’s
  • Assist with the installation of the systems
  • Assist with basic support of deployed software and hardware
  • Adhere to departmental policies for reporting and managing requests

Status:

Manager
4-month trial period renewable over 3 months

Specifications:

  • Salary based on experience and competitive advantages
  • Commissions on monthly and / or quarterly targets
  • Advance payment
  • Laptop
Are you looking to join a young and dynamic team with an excellent reputation in the retail industry? Are you ambitious and self motivated to achieve above average results. Send your CV today via email to career@axper.com or the address below:

Axper Europe
Le Transfo
3 Avenue des Harmonies
74960 Cran-Gevrier
FRANCE

EUROPE: TECHNICAL SUPPORT

Axper Europe is looking for a Level 1-2 technical support technician for a permanent position. This position provides a first point of contact for end-users requiring support on deployed technologies within the retail industry.

Axper offers innovative solutions to help retailers maximize profitability using store traffic data. We continually develop hardware and software tools.

Our people are highly talented and considered some of the best in the North-American and European industry. Our working conditions and benefits are above standards.

RESPONSABILITIES

  • Respond to all customer inquiries in a courteous and professional manner.
  • Answer commonly asked questions to define issues and problems.
  • Act as first line analyst for service request tickets following established protocols.
  • Create, document, and refer issues and problems in accordance with ticketing standards and SLA’s.
  • Monitor ticket queues and provide service or transfer when necessary.
  • Provide basic level desktop/technical support.
  • Assist with the installation of the systems.
  • Assist with basic support of deployed software and hardware.
  • Adhere to departmental policies for reporting and managing requests.

QUALIFICATIONS AND SKILLS

  • College degree in electronic, software/network administrator or related discipline
  • Good knowledge of:
    1. TCP/IP network
    2. Wi-Fi network
    3. SQL programming language is an asset
  • Very Good knowledge (Expert) :
    1. MS Office suite (Word, Excel, Outlook)
    2. MS SharePoint
    3. Windows CRM is an asset
  • Knowledge of routers, hubs, switches, and cabling.
  • Perfect English, oral and written.
  • Excellent customer service, interpersonal skills and telephone etiquette.
  • Ability to learn and follow service standards and guidelines.
  • Strong oral and written communication skills (technical and non-technical).
  • Experience working in a team-oriented, collaborative environment.
  • Ability to understand organization’s goals and objectives.
  • Ability to multi-task.
  • Commitment to continuous personal and professional growth.

CHARACTERISTICS OF THE POSITION:

  • Based in Annecy (France)
  • In charge of English speaking clients
  • Travel in Europe
  • Permanent and full time
  • Competitive salary based on experience, plus benefits
  • 35-hour week schedule from 9h am to 17h pm
  • Starting date: immediate
Are you looking to join a young and dynamic team with an excellent reputation in the retail industry? Are you ambitious and self motivated to achieve above average results. Send your CV today via email to career@axper.com or the address below:

Axper Europe
Le Transfo
3 Avenue des Harmonies
74960 Cran-Gevrier
FRANCE

MAJOR ACCOUNT SALES REPRESENTATIVE

Axper offers innovative solutions to help retailers maximize profitability using store traffic data. We continually develop hardware and software tools.

Our people are highly talented and considered some of the best in the North-American and European industry. Our working conditions and benefits are above standards.

Axper is currently seeking an experienced sales representative to join his team. The position is based in Richelieu and will require travel across Canada and the United States.

RESPONSABILITIES

The sales representative will be responsible for managing and developing the major accounts of the company.

REQUIREMENTS AND SKILLS

  • Five (5) years’ experience in sales
  • Experience in major account sales (1 million and over)
  • Sales experience in the retail industry would be an asset
  • IMPORTANT: Sales experience in technological products (hardware and software)
  • Perfect English
  • Excellent communication skills
  • Good knowledge and technical skills
  • Good team spirit

Permanent, full time job from 9h to 5h, based on the South shore of Montreal. Base salary + commissions (based on experience). Health insurance and Health account – RRSP

Are you looking to join a young and dynamic team with an excellent reputation in the retail industry? Are you ambitious and self motivated to achieve above average results. Send your CV today via email to career@axper.com

CUSTOMER SERVICE REPRESENTATIVE AND TECHNICAL SUPPORT (night rotation)

Axper offers innovative solutions to help retailers maximize profitability using store traffic data. We continually develop hardware and software tools.

Our people are highly talented and considered some of the best in the North-American and European industry. Our working conditions and benefits are above standards.

RESPONSABILITIES

  • Respond to all customer inquiries in a courteous and professional manner.
  • Act as first line analyst for service request tickets following established protocols.
  • Create, document, and refer issues and problems in accordance with ticketing standards and SLA’s.
  • Monitor ticket queues, provide solutions and an outstanding service or transfer when necessary.
  • Being part of a fast-growing company
  • Performs other related duties

QUALIFICATIONS AND SKILLS

  • College degree in electronic, software/network administrator or related discipline Good knowledge of:
    • MS Office suite (Word, Excel, Outlook)
    • Ticket management tool an asset
  • Very Good knowledge:
    • TCP/IP network
    • Wi-Fi network
    • CAT-5 cabling
  • Knowledge of routers, hubs, switches, and cabling.
  • Perfect English and French, oral and written.
  • Excellent customer service, interpersonal skills and telephone etiquette.
  • Ability to learn and follow service standards and guidelines.
  • Strong oral and written communication skills (technical and non-technical).
  • Experience working in a team-oriented, collaborative environment.
  • Ability to understand organization’s goals and objectives.
  • Ability to multi-task.
  • Commitment to continuous personal and professional growth.

SPECIFICATIONS

  • This is a rotating position (with a minimum of 6 months per year for night shift)
  • This is a permanent, full-time position.
  • Salary based on experience and competitive advantages.
  • 35 hours per week for daytime hours: 9am to 5pm.
  • 30 hours per week for night schedule
  • Entry as soon as possible.
Are you looking to join a young and dynamic team with an excellent reputation in the retail industry? Are you ambitious and self motivated to achieve above average results. Send your CV today via email to career@axper.com

SENIOR PROGRAMMER ANALYST

Axper offers innovative solutions to help retailers maximize profitability using store traffic data. We continually develop hardware and software tools. Our people are highly talented and considered some of the best in the North-American and European industry. Our working conditions and benefits are above standards.

RESPONSABILITIES

Working under the project manager of the company's R & D department, the candidate will actively participate in the analysis and development of a new software solution as well as the good maintenance, evolution, improvement of existing solutions. We are looking for a candidate with skills to evolve very quickly to a position of Tech Lead.

As a Senior programmer analyst, you will be in charge of:

  • Develop and program innovative, creative and efficient solutions with the company's development team
  • Participate in the common effort to estimate and plan the different iterations through agile methods
  • Improve and implement best practices for maintainability, testability (TDD) and improve the performance of our applications
  • Enrich Web knowledge of the current team
  • Develop and review work systems and processes to improve them and act as a coach with your less experienced colleagues
  • Actively participate in project monitoring
  • Make technical proposals for different client projects
  • Perform development in C #, CSS, ASP.NET Web API, ASP.NET MVC, AngularJS, Breeze, Bootstrap, JavaScript / JQuery, TypeScript and MS SQL

SPECIFICATIONS

  • Bachelor's degree in Computer Science or equivalent and 8 years of relevant experience OR equivalent professional experience
  • Experience of at least 5 years in developing .NET applications
  • Advanced knowledge and command of C # languages, AngularJS, ASP.NET Web API / MVC as well as JavaScript / JQuery
  • Knowledge of "Design Patterns" and application architecture. Have a good sense of organization, autonomy and ability to manage several projects at the same time
  • Strong teamwork skills and excellent interpersonal skills
  • Bilingualism (spoken / written) French and English

Permanent, full time job from 9h to 5h, based on the South shore of Montreal. Salary based on experience. Health insurance and Health account – RRSP

Are you looking to join a young and dynamic team with an excellent reputation in the retail industry? Are you ambitious and self motivated to achieve above average results. Send your CV today via email to career@axper.com