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CUSTOMER TRACKING SOFTWARE

The Sentinel system, which we install in pre-defined zones, allows the tracking of customers in order to adjust
the service level in real time, to find out which are the most patronized zones and to validate the interest
for certain products or displays.
REAL-TIME PERFORMANCE INDEX MANAGEMENT SOFTWARE
SENTINEL SOFTWARE
SOFTWARE REQUIREMENTS
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CUSTOMER
TRACKING SOFTWARE
THE SENTINEL SYSTEM, WHICH WE INSTALL IN PRE-DEFINED ZONES, ALLOWS THE TRACKING OF CUSTOMERS IN ORDER TO ADJUST THE SERVICE LEVEL IN REAL TIME, TO FIND OUT WHICH ARE THE MOST PATRONIZED ZONES AND TO VALIDATE THE INTEREST FOR CERTAIN PRODUCTS OR DISPLAYS.

SENTINEL, INSTALLED WITH THE VISION II CAMERAS, ALLOWS THE MANAGEMENT IN REAL TIME OF SEVERAL PERFORMANCE INDICATORS, SUCH AS:

  • Traffic per zone
  • Site or zone occupancy rate
  • Average time per zone
  • Queue management

  • Service delay
  • Presence detection
  • Other customizable metrics based on user needs

REAL-TIME
PERFORMANCE

INDEX MANAGEMENT
SOFTWARE

SOFTWARE REQUIREMENTS

  • Microsoft 2003 SP2 server or higher
  • Framework.NET 4.0 or higher
  • Microsoft SQL Express 2008 R2 server or higher
  • Windows Installer 4.5
  • Microsoft PowerShell 1.0
  • IIS 5.1 or higher
  • Browsers: IE 9 or higher, Firefox 8.0 or higher and Chrome 16.0 or higher
  • Mobile platforms: BlackBerry*, iPhone 3G and 4G, Android 2.3 or higher

HARDWARE REQUIREMENTS

  • Disk space (DB and software): minimum 4 Gb
  • RAM: minimum 4 Gb

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